At Jay Jewels, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

• Account Information: Login credentials, account preferences, and purchase history.

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: Details of your interactions with our website, including pages viewed, time spent, and click behavior.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.

• To provide customer support and respond to inquiries.

• To send transactional emails, such as order confirmations and shipping updates.

• To personalize your shopping experience and improve our website.

• To send marketing communications, with your consent.

• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and IT support.

• Legal Authorities: When required by law or to protect our rights and property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These may include:

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Help us understand user behavior and improve performance.

• Marketing Cookies: Used to deliver relevant advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, loss, or misuse. These include encryption, firewalls, and regular security audits. However, no system is completely secure, and we encourage you to take precautions when sharing your information online.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing communications.

• Restrict or object to certain data processing activities.

• Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at support@jayjewels.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.